How to create Deposit RCT in the system when unsure which customer has paid?

Answer : If it cannot be ensured which customer has banked-in / paid, but we have to create an RCT in the system to record the transaction, a dummy / generic customer account should be used.

Please make sure to CHANGE the default Tax Code and select empty from the list (refer to attachment). Please be careful not to select any tax code, as that will cause the RCT to be Filed. Later, filed RCT cannot be edited, this is to comply with Kastam rules.

Please also note that all users MAY NOT have the permission to change the default Tax Code, so make sure the permissions are set accordingly.

Such RCT can later be edited and changed to the correct customer account, in order to contra with their INVs.