Sales Return (Multi-Invoice)
Menu Path: Trading > Sales > Sales Return (Multi Invoice)
This function is used when users have a return for multiple invoices, instead of reversing each invoice, users will just need to enter the item code and quantity in to EMP to create the Return
- Select Customer and click 'Submit'
- Key in the Date
- Key in the Reference number (Compulsory) and Remarks
- Select Payment Method from the drop down list
- Credit Memo Only → manual credit memo will be created and users need to contra the credit memo with next transactions
- Cash Refund → payment voucher will be created and knocked off with the Credit Memo from the Sales Return
- Credit Card Refund → payment voucher will be created and knocked off with the Credit Memo from the Sales Return
- Cheque Refund → payment voucher will be created and knocked off with the Credit Memo from the Sales Return
- Post Dated Cheque Refund → payment voucher will be created and knocked off with the Credit Memo from the Sales Return
- Coupon Refund → payment voucher will be created and knocked off with the Credit Memo from the Sales Return
- Other Contra → payment voucher will be created and knocked off with the Credit Memo from the Sales Return
- Select Salesman
- Key in the Item Code & Quantity
- Click 'Confirm and Save' to create the Sales Return
- Optional Page used when users would like to Load Purchase Return for Intercompay Transactions purposes. Please refer to New Intercompany Setting
NOTES:
- Base on GST Conference on 16th of May, it is revealed that reference number is important and shown on GST Audit File
- The Refund Type is controlled by permission and base on company regulation whether refund regulation is allowed
- Click on Contra on the Action column for further action. Go to Customer Credit Memo Contra for further information
- System will shows ERROR MESSAGE when Default GL-CODE is not SET at Tax Configuration for Output Tax
- System will shows error as it DISALLOW to RETURN the SAME ITEM with SAME SERIAL NUMBER in the SAME COMPANY
- System ALLOW to RETURN the DIFFERENT ITEM CODE with SAME SERIAL NUMBER in the SAME COMPANY
- System ALLOW to RETURN the SAME ITEM CODE with SAME SERIAL NUMBER in the DIFFERENT COMPANY
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