Upload Sales Return

A sales return is merchandise sent back by a buyer to the seller, usually for one of the following reasons: Excess quantity shipped, Excess quantity ordered, Defective goods. 


Menu PathTrading > Sales > Upload Sales Return

Step 1: Click file link: 'Download Template File'

Notes:

  1. select source fields and add to target fields (The compulsory fields are pre-selected and can not be removed)
  2. default format is “comma” delimiter

Step 2: Fill in the data

NoField NameData TypeRemarksWhere to FIndSample Data
1BRANCH_CODEString with Maximum (50) CharactersCompulsoryControl Panel > Developer > Branch Maintenance > Branch Listing > Refer to "Branch Code"A Co.-B1
2CONTRA_INVOICEBooleanCompulsory, true or false without the quotes, case insensitive
False
3CUSTOMER_IDIntegerCompulsoryCustomer > Maintenance > Customer > Account PKID 1006
4ITEM_CODEString with Maximum (100) CharactersCompulsoryInventory > Item > Item ListingITEM A
5ITEM_QTYFloating Point NumberCompulsory
1
6REFERENCEString with Maximum (100) CharactersCompulsory
20171209
7REFUND_TYPEString with Maximum (100) CharactersCompulsory, Credit Memo, Cash, Credit Card, Cheque, PD Cheque, Coupon, OtherContra (Case Sensitive)
Credit Memo
8SALESMANString with Maximum (100) CharactersCompulsory
developer
9SALES_RETURN_DATEString in the following format (yyyy-mm-dd)Compulsory
2017-12-09
10TAX_CODEString with Maximum (100) CharactersCompulsory, for GST (SR, ZRL, ZRE, DS, OS, ES, AJS,......)
SR
11UNIT_PRICEFloating Point NumberCompulsory
100
12BATCH_NUMBERString with Maximum (100) CharactersCompulsory if item is Batch Expiry Item

13EXPIRY_DATEString in the following format (yyyy-mm-dd)Compulsory if item is Batch Expiry Item

14INVOICE_IDIntegerCompulsory if CONTRA_INVOICE is set to true

15ITEM_SERIALString with Maximum (0) CharactersCompulsory if item is serialized

16GL_DIMENSION_CODEString with Maximum (50) Characters


17GL_DIMENSION_IDInteger


18ITEM_NAMEString with Maximum (1000) Characters


19ITEM_REMARKSString with Maximum (3000) Characters


20REMARKSString with Maximum (300) Characters


21SUPPLIER_IDInteger


22TAX_AMTFloating Point Number


23UNIT_DISCOUNTFloating Point Number


Note: The amount recorded will follow Output tax GST configuration, if the configuration is set as inclusive, the Amount recorded will be inclusive of GST


Excel sample: 

  • Normal Item Type (Inventory)

  • Serialized Item Type

  • Batch and Expiry Item Type

Step 3: Save file, save as comma separated values (.csv) format

Step 4: Upload file


Sample of Error Message:

  • If the file is not sucessfully uploaded, please refer to the column with RED color Font
  • Please move the cursor to the RED color Font to see the Error Message

  • If this situation happen, please verify and correct the error eg: in the above case, add the TAX_CODE column into the file
  • After editing the file, please repeat STEP 4


Notes:

 Intercompany Sales Return

  • Follow Step 1 above → to download the template
  • Follow Step 2 above → set CONTRA_INVOICE as TRUE add on column INVOICE_ID and AUTO_PR 

  • Follow Step 3 & Step 4 above → to save and upload


  • Refer to Sales Return Listing on the successfully uploaded Sales Return
  • Only Credit Memo refund that type which is not auto create Payment Voucher
  • System will shows error as it DISALLOW to RETURN the SAME ITEM with SAME SERIAL NUMBER in the SAME COMPANY

  • System ALLOW to RETURN the DIFFERENT ITEM CODE with SAME SERIAL NUMBER in the SAME COMPANY
  • System ALLOW to RETURN the SAME ITEM CODE with SAME SERIAL NUMBER in the DIFFERENT COMPANY












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