Rewards

Menu Path: Customer > Membership Program > Membership Campaign > Rewards

• Click New Campaign or choose any from drop down list and click Edit

• Key in the Code and Campaign's Name
• Key in Start and End date for the Campaign Reward. 
• Click Set Details
• Click Add Rules  

• Key in .* (dot followed by asterisk symbol) for Item Code, Category Level 1 to Category 10 → this means ALL
• Select “RATIO” or "ABSOLUTE" for Calculation Option field 
  • Key in number in "Multiply By" IF Ratio Calculation Option is CHOSEN → example: RM 1 = 10 point, therefore ratio is 0.1
  • Key in number in Absolute box if Absolute Calculation Option is CHOSEN
  • Select an upper cap toprevent the customer from gaining more than a specific number of points per-cashsale
  • Select a lower cap to ensure that all customers receive a minimum value per-cashsale
• Click Update button
• Click Save & Close button

• Click Confirm & Save at Campaign (Reward) page → to properly save the whole campaign
• Click Delete Campaign→ to delete the whole campaign

NOTES:

• Campaigns are sorted by their Codes. A campaign with a code starting with 100 will take precedence over one beginning with 200.
• The same applies for rules, which are sorted by Sequence. During processing the system applies the first matching rule in the first matching campaign and then stops at that point.
• A rewards campaign is required to allow customers to receive rewards points, and a redemption campaign is required to allow customers to redeem their points.

• For points calculation there are two modes

  • Absolute point values give the customer the value entered per-item. Example: Absolute point value: 10. 3 items in cash sale. Customer gets 10*3 = 30 points.
  • Ratio point values give the customer the value entered per-item multiplied by the ratio. Example: Ratio of 0.1. 3 items in cash sale worth RM 45 total. Customer gets 45*0.1 = 4.5 points. This figure is then rounded down, so the customer gets 4 points.

  
  

  
  

  
  

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