Extended Warranty Configurations

Step 1: Add Item

  • Fill in the Item Code with () for the extended warranty. Eg: Extended Warranty (1+5)
  • Fill in the Item Name, category etc and make sure the item type is 'Warranty'
  • Make sure the the item is 'Serial Number Support'


Step 2: Go to Control Panel > EMP Configurations > Trading

  • Search for 'Extended Warranty Item Search for Members Only'.
  • If the extended warranty would be for members only, make sure to check the box. Else, remain the box unchecked.


Step 3: Go to Control Panel > EMP Configuration > Trading

  • This to configure whether user need to track the item movement (whether Direct Receiving Stock is needed or not)
  • If user does not want to trace the movement, make sure to check the box. Else, remain the box unchecked
  • When this box is enabled or checked > it allow user to issue Full Screen Cash Sale and Create Invoice with negative quantity

Step 4: Go to Control Panel > EMP Configurations > Trading

  • Extended Warranty Serial Number > Enabled
  • This configuration to allow user to key or linked the Item Serial Number to the Extended Warranty item 

Step 5: Key In Direct Receiving Stock (GRN) - base on configuration on Step 3

  • In this case, the configuration on Step 3 is ENABLE → proceed to Step 6
  • If the step 3 is DISABLE → means that user want to trace the movement of the warranty item or disallowed negative stock on warranty item
  • Proceed to Key in GRN manually or Upload GRN
  • Make sure to Key in the Warranty Book Serial Number when doing GRN


Step 6: Perform Sales Transactions

  • Select the 'warranty item' and fill in the Product Serial No of the item which is sold
    • Key in the Product Serial No (if any) > this is Extended Warranty Serial Number. Eg: EXTENDED1001
    • Key in the Item Code → this is Inventory Item Code. Eg: SERIAL and Item Serial No

OR 

    • Scan the Item Serial No → this is Inventory Item Serial Number and System will Auto fill up the Item Code 

  • The price of the extended warranty will match the price you created in the Add Item function.

Step 6: Report

  • Please open different tab and key in home URL with mgt-extended-warranty-report.do
  • Eg: Home URL - "https://wavelet-training.wavelet.systems/emp/", Therefore for the Extended Warranty Report URL Link: "https://wavelet-training.wavelet.systems/emp/mgt-extended-warranty-report.do"

  • The Product Type Column → takes from EMP Item Category Level 6
  • The Product Brand Column → takes from EMP Item Category Level 4



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