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- Whether there is a policy for invoices issued by re-sellers or distributors since initial requirements are that the vouchers can only be claimed by the software vendor. SMEC intention is to only deal with 1 party i.e. the software vendor. They are open to discuss whether invoices by re-seller can be used but may require certain indication on the invoices.
- SMEC is open to the suggestion whereby a read only portal will be available for all redeemed vouchers for re-sellers/any other party to view in order to safeguard their interest before making a sales deal as they are required to give a discount upfront to the customers. This is to avoid potential noncollectable debt via fraudulent eVouchers or redeemed vouchers.
How to submit claims to SME Corporation for GST Voucher
Y.Bhg Datuk / Mr. / Mrs.,
The above subject matter is referred.
2. Kindly be informed that throughout the checking of the claim submissions by some vendors, the Secretariat has discovered that certain instances and issues need to be highlighted to all the vendors for necessary action as follows:
i. Vendor has to login to the system and to 'click' redeemed the GST eVoucher in accordance to the voucher's serial number, whenever the SMEs have presented and agreed to purchase the accounting software from them. This is to confirm that the SME purchased the software from that particular vendor.
ii. Vendor has to ensure that the invoice stated the full amount of the software.
iii. As for the receipt (in one receipt), it should indicate 2 information that are :
- payment via GST e-Voucher
- payment by : cash / cheque / bank draft / fund transfer etc,
= TOTAL AMOUNT
iv. Vendor must submit any addition and/or changes of the latest list of their agents / re-sellers, by the 25th - 30th of every month if such addition or changes do occur.
3. We would appreciate if all vendors could adhere to the stipulated procedures that have been informed earlier by SME Corp and Customs.
4. Should you have any query or proposal, please do not hesitate to contact Ms. Neny Suzana Razli or Ms. Zubidah Hassan at 03-2775 6071/6054.
Thank you.
Best regards,
GST e-Voucher Secretariat
Business Advisory & Support Division
SME Corporation Malaysia
T: 03-27756071 / 03-27756076 (Neny Suzana Razli / Zubidah Hassan)
F: 03-27756312