Add Customer Email

Occasionally, customer will ask to add a new email address to check on the portal issue ticket. To do this, you can add the email from JIRA.

Open

1. You can click on the customer to view all the customer.

2. Then click on the add customer
   
   
   

   Open

   

   
   
   

3. Enter the email given by customer in the customer emails box. The organization is optional

4. Then click add to add the email.

5. You can now add the newly added email as requests participant or the reporter of the issue.