Cannot click submit on item on Sales Return page

Customer complains that the sales report by invoice is not able to click submit on certain item.

Open

1. Check the item status
   
   

   Open

   

   
   
   

2. The button cannot be click as the item status is currently inactive. To fix this, simply change the status to active.
   
   

   
   
   

3. Go to sales return by invoice page back and try again.