1. Go to Setting > Device > (Printer Name) > Manage your device > Printing Preferences > Manager

2. Set the printing profile for the width and the length.

Open

Check this setting and set it to Top.

Open

3. Reprint cashsale > Print Preview > More Settings > Select the correct Paper Size > Print > Check the cashsale receipt size

STAR TSP100 Printer

The following is the setting used for STAR TSP100 printer

If the printer is connected via USB, it should shows as following