Process Service Note (RMA by Department)

Owned by Jessie Ju (Unlicensed)
Last updated: 2017-Dec-06 by Gracia Surialim
1 min read

Menu Path: Trading > RMA > RMA by Department  > Process Service Note

  • Key in SRV number and click on 'Submit'

  • Select Date Range
  • Change the Status 

  • Click 'Save Changes'

Notes:

  • This step happen after the Service Note is created and someone want to process or identify the faulty item
  • When the Status is changed, the page will be refreshed as system need to pull extra columns or informations needed based on the status
  • Eg: Sending to Supplier → Shipment Record Column will appear (Optional)

  


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